Click to see our complete Terms & Conditions.
Class reservations (RSVPs) open 48 hours before each class. Members must reserve a spot before arriving.
Attendance without a reservation will be charged the $33 drop-in rate, regardless of membership status.
Reservations must be canceled at least 1 hour prior to class start time.
If a class is at max capacity:
Late cancellations incur a $10 fee
No-shows incur a $10 fee
Late cancels and no-shows do not return a class credit to your membership
FOUNDATION memberships operate on a recurring 4-week (28-day) billing cycle and are billed automatically at the start of each cycle.
There are no contracts. There are no refunds once a billing cycle has begun.
Memberships are not prorated. Accounts are billed for the full 4-week cycle regardless of start date or usage.
Unused classes do not roll over and cannot be credited retroactively. Your membership provides access for the full cycle whether you attend or not.
If you use all your classes before the end of your cycle, you may:
Upgrade immediately, or
Activate your next 4-week cycle early
Early activations reset your billing date to the new start date.
Domestic partner discounts require all linked memberships to be billed under the Primary Account Holder.
If either partner cancels or places their membership on hold, the discount will be removed for the remaining partner beginning the next billing cycle.
If you run out of classes, you may upgrade at any time.
Upgrades take effect immediately. Your billing cycle will reset to the new plan start date.
Downgrades apply to the next billing cycle.
A minimum of 7 days’ notice is required before your next billing date.
Membership holds must be submitted at least 7 days before your next billing date.
Holds must be a minimum of 7 days
Holds may not be used to bypass the 7-day cancellation requirement
A $30 hold processing fee applies
Cancellation requests must be submitted via email at least 7 days before your next billing date.
Cancellations take effect at the end of your current billing cycle.
A $30 processing fee may apply to:
Membership holds
Non-standard account requests
Administrative changes outside normal billing actions
When does the autopay run?
Our autopays run at the start of each billing cycle. Our store merchandise and food/beverage billing is processed monthly.
What types of payment do you accept?
Credit cards and bank ACH only.
Can I place an extended hold on my account?
With 7 days advance notice, we will place an account hold of 7 days or longer for business, travel, or illness. There is a $30 fee for all hold requests. Please provide us a start and end date for your hold. Late requests will not be honored.
Can I upgrade my membership?
If you use up all your classes, you can either pay the drop-in fee for additional classes or upgrade immediately by emailing us. Any membership upgrades will need to continue into the next billing cycle.
Can I downgrade my membership?
You can downgrade to lower membership tiers in an upcoming billing cycle, provided you meet our 7-day notification requirement before your billing cycle begins. You must make your request in writing to info@foundationcrossfit.com. In certain cases, late requests may be honored with a $30 fee.
How do I cancel?
Please email us. We require 7 days notice before the billing cycle for any account changes or cancellations. There are no contracts but you are required to provide notice to cancel the auto-billing. Requests that do not meet the notice will be processed for the following billing cycle.
Why did you charge me when I already asked for an adjustment?
Things don’t always go as planned since we are using an out-of-the-box billing system. We’ll do our best to fix it within our stated billing guidelines. 7 days advance notice is required for account holds and cancellations. It’s a good idea to keep an eye on your bank statements and email confirmations to make sure everything was properly charged. Requests for any other adjustments will require a $30 account processing fee.
How do I purchase apparel, athletic tape, mobility tools, jumpropes, beverages, etc?
All apparel and accessories will have a QR code for easy self-purchase. For beverages, we’ve found the quickest and easiest way to record purchases is to use our store sheet, and we collect those for billing processed monthly.
