Click to see our complete Terms & Conditions.
Class reservations (RSVPs) open 48 hours before the start of each class. Members must reserve a spot prior to arrival.
Any attendance without a reservation will be charged the $33 drop-in fee, regardless of membership status.
Reservations must be canceled at least 1 hour before class start time.
• Late cancellations will be charged a $10 fee, if the class is at max capacity.
• No-shows will be charged a $10 fee, if the class is at max capacity.
• Late cancels and no-shows do not return a class to your membership.
FOUNDATION memberships operate on a recurring 28-day billing cycle and are billed automatically at the start of each cycle.
Domestic partner discounts require all linked memberships to be billed under the Primary Account Holder.
If you run out of classes, you may request an upgrade within the current billing cycle.
Upgrades take effect immediately and must be maintained through at least the next billing cycle.
Downgrade requests apply to the next billing cycle forward.
A minimum of 7 days’ advance notice is required prior to the next billing date.
All membership holds and cancellations require at least 7 days’ advance notice before the next billing date.
Holds must be 7 days or longer and may not be used to bypass cancellation requirements.
A $30 processing fee applies to:
• Membership holds
• Non-standard account requests
• Administrative changes outside normal billing actions
When does the autopay run?
Our autopays run at the start of each billing cycle. Our store merchandise and food/beverage billing is processed monthly.
What types of payment do you accept?
Credit cards and bank ACH only.
Can I place an extended hold on my account?
With 7 days advance notice, we will place an account hold of 7 days or longer for business, travel, or illness. There is a $30 fee for all hold requests. Please provide us a start and end date for your hold. Late requests will not be honored.
Can I upgrade my membership?
If you use up all your classes, you can either pay the drop-in fee for additional classes or upgrade immediately by emailing us. Any membership upgrades will need to continue into the next billing cycle.
Can I downgrade my membership?
You can downgrade to lower membership tiers in an upcoming billing cycle, provided you meet our 7-day notification requirement before your billing cycle begins. You must make your request in writing to info@foundationcrossfit.com. In certain cases, late requests may be honored with a $30 fee.
How do I cancel?
Please email us. We require 7 days notice before the billing cycle for any account changes or cancellations. There are no contracts but you are required to provide notice to cancel the auto-billing. Requests that do not meet the notice will be processed for the following billing cycle.
Why did you charge me when I already asked for an adjustment?
Things don’t always go as planned since we are using an out-of-the-box billing system. We’ll do our best to fix it within our stated billing guidelines. 7 days advance notice is required for account holds and cancellations. It’s a good idea to keep an eye on your bank statements and email confirmations to make sure everything was properly charged. Requests for any other adjustments will require a $30 account processing fee.
How do I purchase apparel, athletic tape, mobility tools, jumpropes, beverages, etc?
All apparel and accessories will have a QR code for easy self-purchase. For beverages, we’ve found the quickest and easiest way to record purchases is to use our store sheet, and we collect those for billing processed monthly.
